- #BUSINESS PROCESS MODELLING FOR RETURN PROCESS SOFTWARE#
- #BUSINESS PROCESS MODELLING FOR RETURN PROCESS OFFLINE#
Your store's checkout should operate smoothly and use a clear layout that helps prevent mistakes. You can enhance the frontend with other features, like product reviews and Q&As, security logos and other trust badges, the ability for customers to view, edit, and save their cart, and more. These latter pages are considered a requirement for any business, and in any case, the more transparent information you provide, the more the customer will trust your store. You should also include business information, like an " About Us" page, an FAQ (Frequently-Asked Questions), and additional pages to outline your store policies, including returns, shipping, and privacy. You can make this happen by setting up a sensible category structure for your products and implementing straightforward navigation. The frontend must be simple to use, and organized well enough that the customer can find what they're looking for with minimal effort. The appearance and functionality of the frontend is a direct result of the options you set up in the backend. The frontend is also called the storefront, and generally when people refer to "the website," they're speaking about the frontend. The frontend is the consumer side of an eCommerce website, and comprises everything the customer sees when they shop. Other features can include inventory tracking and control, order processing, marketing tools, a coupon and promotion creator, customer records, and more. Many eCommerce platforms offer online store templates to make design fast and easy. Users can upload products, organize them into categories, and choose which payment methods to accept. The backend includes tools for website setup and business management.
#BUSINESS PROCESS MODELLING FOR RETURN PROCESS SOFTWARE#
Some software providers use a specific name for the backend, such as the Shift4Shop Online Store Manager, but the function is the same: this is where you control all the aspects of your eCommerce website. You'll often see it referred to as the dashboard, the control panel, or the admin panel, or sometimes just the admin. The backend is the business-facing side of an eCommerce website. In software, including the software that runs eCommerce websites, these two areas are described as the backend and the frontend. Likewise, the customer-facing areas are similar to the sales floor, aisles, signage, and other typical retail features, only on a website instead of inside a building. There's what the customer sees, and other areas that are only for employees.Įmployee-only areas in eCommerce are like the management office and the space behind the registers in a brick-and-mortar store, with the difference being that they exist on a computer instead of a physical space. In many ways, eCommerce works similarly to brick-and-mortar stores, except online. The eCommerce process flow describes all the steps and functionality that makes an eCommerce website work. Thus, it helps you in maintaining a work-life balance. Moreover, eCommerce lets businesses earn while they are offline. Businesses are no longer limited to customers in their immediate areas - instead, every eCommerce store has the potential to reach millions. This has led to lucrative business opportunities that didn't exist in the pre-internet days. Millions of people shop online every day, with a significant portion making purchases more than once a week.
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In the past couple of decades, eCommerce has seen such exponential growth that it's truly changed the nature of business. eCommerce transactions are performed through specialized websites that can take payment for products.
#BUSINESS PROCESS MODELLING FOR RETURN PROCESS OFFLINE#
The "e" in "eCommerce" is just like the "e" in "email." It's a prefix meaning "electronic" to represent the internet version of an offline concept. In this article, we'll introduce you to eCommerce and the different parts that come together to create the successful online stores we've all heard of - and we'll walk you through the basics of getting started to create your own eCommerce website and online business.Įcommerce is everything that involves buying, selling, and making transactions online. But how does eCommerce work and how do you get started? If you've identified eCommerce as a (virtual) land of endless opportunity, you're right. It's everywhere, and it's getting much harder to find someone who has never made a purchase online.